Shipping Profiles allow you to set up how shipping costs are calculated and displayed to your customers at checkout. You can create multiple profiles and assign them to different products. To get started, go to Shipping Profiles in your seller dashboard and click Create a Shipping Profile.
Selecting a Shipping Method
When creating a new shipping profile, you will first be prompted to select a shipping fee option. There are three options:
- Calculated Shipping (Automatic Rates) — Shipping is calculated at checkout based on the buyer's location. Requires connecting to a free Shippo account. The buyer pays the exact shipping cost.
- Free Shipping (Preferred) — Shipping cost is included in your product price. This is the option buyers love most.
- Shipping by Weight (You Set the Rates) — You set your own shipping prices based on order weight using a simple table. You control what the buyer pays and which service you use.
Select the option that best fits your products, then click Create a Shipping Profile.
Calculated Shipping
With Calculated Shipping, real-time rates are automatically pulled from USPS based on the buyer's location at checkout.
You must connect a free Shippo account to use this option. If you have not already done so, you can connect a Shippo account by clicking the button at the top of the page and following the on-screen prompts.
- Enter a profile name in the Name this profile field. This is for your reference only and is not visible to buyers.
- Make sure all store contact information and address is correct.
- Check Use as return address if this address should also be used for returns (optional).
- Fill in the processing time. This is the time it takes to prepare or make the order.
- Under Shipping Service, select the USPS service you use. Available options include:
- Ground Advantage (~5 business days)
- First Class Package International (~15 business days)
- Priority Mail (~2 business days)
- Priority Mail International (~8 business days)
- Priority Mail Express (~1 business day)
- Priority Mail Express International (~5 business days)
- Click Save Changes.
Free Shipping
With Free Shipping, the cost of shipping is built into your product price. No shipping fee is charged to the buyer at checkout.
- Enter a profile name in the Name this profile field. This is for your reference only and is not visible to buyers.
- Make sure all store contact information and address is correct.
- Check Use as return address if this address should also be used for returns (optional).
- Fill in the processing time. This is the time it takes to prepare or make the order.
- Fill in the Delivery Time. This is the time it takes in transit.
- Click Save Changes.
You may optionally use the Shipping Estimator tool to help calculate your shipping costs when pricing your products. Click Shipping Estimator to enter package weight, size, and preferred USPS service to get an estimate.
Shipping by Weight
- Enter a profile name in the Name this profile field. This is for your reference only and is not visible to buyers.
- Make sure all store contact information and address is correct.
- Check Use as return address if this address should also be used for returns (optional).
- Fill in the processing time. This is the time it takes to prepare or make the order.
- Under Shipping location, all 50 states will appear by default. To set a different rate for specific states such as Alaska or Hawaii, click + Add a Specific Location and configure those states separately.
- Click Save Changes on your specific location first, then return to your default locations list and remove those states from the original list. This ensures no state is counted twice.
- Enter your Default shipping cost. This is the base rate that will apply to orders shipped to the selected states.
- Click + Add a Weight Range to set different rates based on order weight. Add as many weight ranges as needed.
- Click Save Changes.
Tips
- You can create multiple shipping profiles and assign different profiles to different products. For example, you might use Free Shipping for small lightweight items and Shipping by Weight for larger items.
- Profile names are for your eyes only. Use clear names like "Free Shipping," "Heavy Items," or "Lightweight" to help yourself stay organized. You might also consider naming your profiles by product type.
- Make sure all required fields are completed before saving. Required fields are marked with an asterisk (*).