To offer your customers real-time calculated shipping rates based on their location, you'll need to connect a personal Shippo account. You'll be prompted to connect during onboarding, but if you skipped that step or need to connect it later, you can do so at any time.

How to connect Shippo

Navigate to Store Details in your dashboard. At the top, you will see a button to Connect Your Shippo Account.

Click the button and you'll be taken directly to Shippo to either log into an existing account or sign up for a new one. Follow the on-screen prompts from Shippo.

Once complete, you'll be brought back to your Handmade.com dashboard. Make sure to hit Save at the bottom of the screen to confirm the connection.